Google remembers (called Autocomplete) sent or replied to emails by placing them in your Contacts. Although helpful most of the time, the auto complete feature can be really hindering or annoying if the email is incorrect, the person's email changes, etc.
Please note, these steps are necessary as IT cannot update users' autocomplete contacts when a name changes within or leaves the school.
The key to removing or changing an email address is to edit the underlying contact record. You can:
- Delete the contact record
- Delete a contact’s email address
- Change or add a contact’s email address
Clean Up Email Addresses in Your Gmail Auto-comp
Search for the name or email you want to delete or change.
- To Delete: The next to the contact, click the three vertical dots to see More Actions.
- To Edit: https://contacts.google.com, click on the pencil icon.
